Salesforce Implementation Partner
Sales Cloud and Service Cloud implementation
Digital Aquila is a Salesforce implementation partner for Australian organisations. Our certified consultants implement Sales Cloud and Service Cloud around how your teams actually sell and support customers, migrate your data, integrate the systems around Salesforce, and connect your CRM to Marketing Cloud so sales, service and marketing share one customer record.
A certified Salesforce consultant replies within one business day.
+61 426 475 028- Salesforce Gold Partner
- Certified Marketing Cloud Specialists
- Certified Platform Developers
Key Features
Sales Cloud Implementation
Service Cloud Implementation
Requirements & Solution Design
Data Migration & Cleansing
System Integration & APIs
Flow Automation
Reports & Dashboards
User Training & Adoption
Benefits of Our Salesforce Implementation
Discover how our salesforce implementation service can transform your marketing operations and drive measurable results.
Built Around Your Process
We start with how your sales and service teams work today, then configure objects, record types, page layouts and automation to fit, rather than forcing your teams into a template.
Clean Data From Day One
We de-duplicate, cleanse and map your data before it is loaded, so users trust what they see in Salesforce from the first login.
CRM and Marketing Connected
Marketing Cloud is a core specialty for us, so we connect Salesforce CRM to your marketing platform properly. Leads, campaigns and engagement data flow between sales, service and marketing.
Automation That Saves Time
We use Flow to automate lead routing, approvals, case assignment and follow-ups, taking repetitive admin off your team without custom code that is hard to maintain.
Reporting Leadership Uses
Pipeline, forecasting and service dashboards are designed with the people who will use them, so Salesforce becomes the way the business is run, not just where data is stored.
Adoption, Not Just Go-Live
Role-based training, clear documentation and post-launch support mean your teams actually use Salesforce once the project ends.
Client Results
What we built, and what changed afterwards.
Wine & Spirits · Australia
Pernod Ricard Winemakers
Personalised communications had to scale across several regions with complex customer journeys. We built custom email development, automated journeys and the system integrations behind them in Salesforce Marketing Cloud.
Travel & Tourism · Australia
Carnival Australia
Campaign tracking had no visibility and conversions could not be attributed across online and offline channels. We replaced bulk sends with real-time conversion tracking, automated optimisation and first-party data targeting.
Clients include
Pernod Ricard Winemakers · Carnival Australia · SAI Global · Start Early · Michael J. Fox Foundation · Shelby Group
Read the full case studiesOur Salesforce Implementation Process
We follow a proven methodology to ensure successful implementation and optimal results.
Scoping Call
A working conversation with a certified Salesforce consultant about your teams, your current systems and what Salesforce needs to do. We agree scope before any proposal is written.
Discovery & Solution Design
Workshops with sales, service and leadership to map processes and requirements, followed by a solution design covering data model, security, automation and integrations.
Configuration & Build
We configure Sales Cloud and Service Cloud in a sandbox in short iterations, showing working functionality to your team as we go.
Data Migration & Integration
We migrate and cleanse data from your existing CRM, spreadsheets or legacy systems, and integrate Salesforce with your finance, ERP, website and marketing platforms.
Testing & Training
User acceptance testing with your team, followed by role-based training so every user knows how Salesforce fits into their day.
Go-Live & Support
We deploy to production, support your team through the first weeks after launch, and stay on hand for ongoing improvements.
Our Salesforce Implementation Services Locations
We provide salesforce implementation services across major cities in Australia and the United States.
Australia
United States
Related Services
Explore other services that complement salesforce implementation for a comprehensive marketing solution.
Ready to Transform Your Marketing with Salesforce Implementation?
Talk to a certified Salesforce consultant about what you need built. We scope the work with you and tell you plainly whether we are the right fit. Replies within one business day.
Salesforce Implementation Services Across Australia and USA
Looking for a Salesforce implementation partner in Sydney, Melbourne or elsewhere in Australia? Digital Aquila is a Salesforce consulting partner whose certified consultants implement Sales Cloud and Service Cloud, migrate CRM data, build Flow automation, integrate Salesforce with the rest of your systems and connect it to Marketing Cloud. Whether you are implementing Salesforce for the first time or fixing an implementation that never delivered, we focus on a system your teams adopt and leadership can run the business from.
Frequently Asked Questions About Salesforce Implementation
Get answers to common questions about our salesforce implementation services and how they can benefit your business.
A Salesforce implementation partner designs, configures and launches Salesforce for your organisation: gathering requirements, configuring Sales Cloud or Service Cloud, migrating data, building automation and integrations, and training your users. A good partner also makes sure the system is adopted after go-live.
A focused Sales Cloud or Service Cloud implementation for a single team typically takes 6 to 12 weeks. Larger projects with multiple teams, complex integrations or significant data migration can take 3 to 6 months. We give you a timeline after discovery.
Yes. We migrate accounts, contacts, opportunities, cases and activity history from CRMs such as HubSpot, Microsoft Dynamics and Zoho, as well as from spreadsheets and legacy databases, cleansing and de-duplicating as we go.
Yes, it is one of our specialties. We configure Marketing Cloud Connect and synchronised data sources so leads, contacts, campaigns and email engagement flow between your CRM and Marketing Cloud.
Yes. We start with a health check of your org, covering configuration, automation, data quality, security and adoption, then prioritise fixes by impact. Many of our engagements begin this way.
We are based in Sydney and work with organisations across Australia, including Melbourne, Brisbane, Perth and Adelaide, as well as New Zealand.
Still Have Questions?
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