Dotdigital partner status means we have completed platform certification, met verified client delivery requirements, and are recognised by Dotdigital as a trusted implementation and consultancy partner. Our team holds Dotdigital product certifications and has delivered programmes across retail, non-profit, B2B, and eCommerce sectors.

A standard implementation — account setup, domain configuration, CRM or eCommerce integration, templates, and your core automation programmes — typically takes 4 to 8 weeks. Larger projects involving platform migration, complex multi-integration architecture, or extensive automation library builds may take 3 to 4 months.

Yes. We implement the Dotdigital for Salesforce managed package and configure bi-directional sync of Leads, Contacts, Campaigns, and Activities. We also build custom field mappings, trigger-based automations from Salesforce events, and Dotdigital engagement data sync back into Salesforce for reporting.

Yes. We have handled migrations from Mailchimp, Klaviyo, Campaign Monitor, HubSpot, and Braze to Dotdigital. We export and rebuild all templates, recreate automation flows, migrate contact data with field mapping, and run parallel validation before switching off your old platform.

Yes. Deliverability troubleshooting is one of our most common engagements. We audit your sending reputation, authentication records, list hygiene, engagement metrics, and content for spam triggers — then build a remediation plan and, where needed, an IP warming programme to restore inbox placement.

Yes. We offer retainer-based managed services covering campaign production, automation monitoring and optimisation, deliverability management, platform administration, and regular strategy reviews. Packages are scoped to your team size and the level of internal capability you want to build.