Braze Consulting
As a certified Braze integration partner, Digital Aquila helps brands design, implement, and optimise real-time, cross-channel customer engagement programmes. From onboarding through to advanced Canvas orchestration and Salesforce integration, we get you to production faster and performing better — across Australia and the USA.
A certified Salesforce consultant replies within one business day.
+61 426 475 028- Salesforce Gold Partner
- Certified Marketing Cloud Specialists
- Certified Platform Developers
Key Features
Braze Platform Onboarding
Canvas Journey Orchestration
Email, SMS & Push Campaigns
In-App & Content Card Messaging
Audience Segmentation & CDI
Salesforce & CRM Integration
A/B & Multivariate Testing
Analytics, Reporting & Optimisation
Benefits of Our Braze Consulting
Discover how our braze consulting service can transform your marketing operations and drive measurable results.
Faster Time to First Campaign
Our proven Braze onboarding methodology gets your team sending personalised campaigns in weeks, not months. We configure your SDK, data schema, and first journeys so you see ROI from day one.
True Cross-Channel Orchestration
Braze Canvas lets you coordinate email, push, SMS, in-app messages, and content cards in a single journey. We design and build these orchestrations to match your customer lifecycle, not just your marketing calendar.
Deep Salesforce Integration
As both a Braze and Salesforce partner, we integrate your CRM data into Braze seamlessly — syncing Leads, Contacts, Opportunities, and custom objects so every message is informed by the full customer picture.
First-Party Data Architecture
We design your Braze custom attributes, events, and CDI (Cloud Data Ingestion) connections to ensure your customer data is structured for segmentation, personalisation, and long-term analytics from the start.
Ongoing Testing & Optimisation
We run structured A/B and multivariate tests across your active campaigns, reporting on what moves the needle — open rates, click rates, conversions, and revenue per message — and continuously tuning your programme.
Team Enablement & Training
We upskill your marketers and CRM team to own Braze confidently. Our training covers Canvas building, segmentation, Liquid personalisation, and reporting — so you are not dependent on us for day-to-day operations.
Client Results
What we built, and what changed afterwards.
Wine & Spirits · Australia
Pernod Ricard Winemakers
Personalised communications had to scale across several regions with complex customer journeys. We built custom email development, automated journeys and the system integrations behind them in Salesforce Marketing Cloud.
Travel & Tourism · Australia
Carnival Australia
Campaign tracking had no visibility and conversions could not be attributed across online and offline channels. We replaced bulk sends with real-time conversion tracking, automated optimisation and first-party data targeting.
Clients include
Pernod Ricard Winemakers · Carnival Australia · SAI Global · Start Early · Michael J. Fox Foundation · Shelby Group
Read the full case studiesOur Braze Consulting Process
We follow a proven methodology to ensure successful implementation and optimal results.
Discovery & Use Case Mapping
We start by understanding your customer lifecycle, current channels, data sources, and target outcomes. From this we produce a prioritised Braze implementation roadmap aligned to your biggest growth levers.
Data Architecture & SDK Setup
We design your custom event and attribute taxonomy, configure your Braze workspace, integrate SDKs for web and mobile, and connect your data warehouse or CRM via REST API or Cloud Data Ingestion.
Channel Configuration
We set up and test every channel you need: email (with your domain and IP warming plan), push notifications (iOS and Android), SMS, in-app messages, and content cards — ensuring deliverability and consent compliance from launch.
Journey & Campaign Build
We build your first Canvas journeys and campaign templates — onboarding flows, re-engagement sequences, transactional triggers, and lifecycle programmes — with Liquid personalisation and dynamic content throughout.
Testing, QA & Launch
Every journey is tested end-to-end: event triggers, audience entry and exit, message rendering across devices, suppression logic, and link tracking. We do not go live until every scenario passes.
Reporting, Optimisation & Support
Post-launch we set up your Currents data export, build reporting dashboards, run your first round of A/B tests, and provide hypercare support during the critical first weeks of operation.
Our Braze Consulting Services Locations
We provide braze consulting services across major cities in Australia and the United States.
Australia
United States
Related Services
Explore other services that complement braze consulting for a comprehensive marketing solution.
Ready to Transform Your Marketing with Braze Consulting?
Talk to a certified Salesforce consultant about what you need built. We scope the work with you and tell you plainly whether we are the right fit. Replies within one business day.
Braze Consulting Services Across Australia and USA
Looking for a certified Braze implementation partner in Sydney, Melbourne, New York, or San Francisco? Digital Aquila's Braze consultants deliver end-to-end onboarding, Canvas journey orchestration, cross-channel campaign management, and Salesforce integration for brands across Australia and the USA. Whether you are launching Braze for the first time, migrating from another platform, or looking to drive more revenue from your existing instance, our certified team brings the technical depth and strategic perspective to get results. We work across retail, healthcare, non-profit, financial services, and SaaS — bringing industry-specific best practices to every engagement.
Frequently Asked Questions About Braze Consulting
Get answers to common questions about our braze consulting services and how they can benefit your business.
Digital Aquila holds official Braze integration partner status, which means we have been vetted for technical competency, implementation methodology, and customer success track record. Our team holds Braze certifications and has delivered programmes across retail, healthcare, non-profit, and financial services sectors in Australia and the USA.
A foundational implementation — covering SDK setup, one or two channels, data architecture, and your first Canvas journeys — typically takes 6 to 10 weeks. More complex programmes involving multiple channels, deep CRM integration, and custom data ingestion pipelines may take 3 to 5 months. We provide a detailed timeline after our discovery session.
Yes, and this is one of our core specialisations. As both a Braze and Salesforce partner, we design and implement bi-directional integrations that sync Contacts, Leads, custom objects, and campaign engagement data between the two platforms. We use Salesforce Connected App, REST API, and where appropriate the Braze Salesforce connector.
Yes. We have migrated clients from Salesforce Marketing Cloud, HubSpot, Klaviyo, Mailchimp, Iterable, and Dotdigital to Braze. Migration scope includes data export and import, template re-creation in Braze's drag-and-drop and HTML editors, journey rebuilding in Canvas, and audience segment recreation — with side-by-side validation before cutover.
Yes. We configure Braze Currents to stream raw event data to your data warehouse (Snowflake, BigQuery, Redshift, or S3), and build analytics dashboards that give your team full visibility into campaign performance, channel attribution, and cohort engagement over time.
Yes. After implementation, many clients retain us for a managed service covering campaign execution, journey optimisation, A/B testing, platform administration, and quarterly strategy reviews. Packages are tailored to your team size and internal capability.
Still Have Questions?
Our certified Salesforce Marketing Cloud specialists are here to help. Get personalized answers and expert guidance for your specific needs.
Ready to Transform Your Marketing?Let's Start the Conversation
Get a free consultation with our certified Salesforce Marketing Cloud specialists. We're here to help you achieve your marketing automation goals.
Send us a message
🇦🇺 Australia Office
Quick Response Guarantee
