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Marketing Cloud Support & Managed Services

Ongoing Salesforce Marketing Cloud support and managed services from certified SFMC consultants. We run campaign production, monitor your automations and journeys, administer the platform and resolve issues, and train your team to handle more themselves. Based in Sydney, supporting teams across Australia.

A certified Salesforce consultant replies within one business day.

+61 426 475 028
  • Salesforce Gold Partner
  • Certified Marketing Cloud Specialists
  • Certified Platform Developers

Key Features

  • Customized Training

  • Hands-on Workshops

  • Certification Preparation

  • Technical Support

  • Knowledge Base

  • User Guides

  • Video Tutorials

  • Admin Training

Benefits of Our Marketing Cloud Support & Managed Services

Discover how our marketing cloud support & managed services service can transform your marketing operations and drive measurable results.

1

Maximized Platform Value

Well-trained teams extract more value from Marketing Cloud, ensuring you get the highest possible return on your investment.

2

Increased Team Confidence

Comprehensive training gives your team the confidence to fully utilize Marketing Cloud's capabilities without constant external support.

3

Faster Problem Resolution

With our responsive support services, technical issues are resolved quickly, minimizing disruption to your marketing operations.

4

Knowledge Transfer

Our training programs ensure critical knowledge is transferred to your team, reducing dependency on external consultants over time.

5

Continuous Improvement

Ongoing training and support keep your team updated on new features and best practices for continuous skill development.

6

Reduced Operational Risk

Well-trained staff and reliable support minimize the risk of costly mistakes and technical issues in your marketing operations.

Client Results

What we built, and what changed afterwards.

Wine & Spirits · Australia

Pernod Ricard Winemakers

Personalised communications had to scale across several regions with complex customer journeys. We built custom email development, automated journeys and the system integrations behind them in Salesforce Marketing Cloud.

75%less manual workload

Travel & Tourism · Australia

Carnival Australia

Campaign tracking had no visibility and conversions could not be attributed across online and offline channels. We replaced bulk sends with real-time conversion tracking, automated optimisation and first-party data targeting.

80%increase in click-through rate

Clients include

Pernod Ricard Winemakers · Carnival Australia · SAI Global · Start Early · Michael J. Fox Foundation · Shelby Group

Read the full case studies

Our Marketing Cloud Support & Managed Services Process

We follow a proven methodology to ensure successful implementation and optimal results.

1

Training Needs Assessment

We assess your team's current skill levels and identify specific training needs to create a tailored training program.

2

Custom Curriculum Development

Our team develops a customized training curriculum focused on the specific Marketing Cloud features and use cases relevant to your business.

3

Interactive Training Sessions

We deliver engaging, hands-on training sessions that combine theory with practical exercises using your actual Marketing Cloud instance.

4

Documentation & Resources

We provide comprehensive documentation, user guides, and video tutorials for ongoing reference and self-paced learning.

5

Certification Preparation

For teams seeking official Salesforce certification, we offer specialized preparation courses with practice exams and study materials.

6

Ongoing Support

We provide responsive technical support through various channels to address questions, troubleshoot issues, and provide guidance as needed.

Our Marketing Cloud Support & Managed Services Services Locations

We provide marketing cloud support & managed services services across major cities in Australia and the United States.

Australia

Sydney
Melbourne
Brisbane
Perth
Adelaide

United States

New York
San Francisco
Los Angeles
Chicago
Austin

Related Services

Explore other services that complement marketing cloud support & managed services for a comprehensive marketing solution.

Ready to Transform Your Marketing with Marketing Cloud Support & Managed Services?

Talk to a certified Salesforce consultant about what you need built. We scope the work with you and tell you plainly whether we are the right fit. Replies within one business day.

Marketing Cloud Support & Managed Services Services Across Australia and USA

Looking for professional Salesforce Marketing Cloud training and support services in Sydney, Melbourne, New York, San Francisco, or nationwide? Digital Aquila's certified Marketing Cloud specialists provide comprehensive training programs and ongoing technical support to ensure your team can effectively utilize the platform. Our team of Marketing Cloud trainers and support consultants has helped businesses across major cities in Australia and the USA build internal expertise and maximize their Marketing Cloud investment. Whether you're in Sydney's tech hub, Melbourne's business district, Manhattan, or Silicon Valley, our local Marketing Cloud experts deliver customized training and responsive support tailored to your team's specific needs and skill levels.

Get In Touch

Ready to Transform Your Marketing?Let's Start the Conversation

Get a free consultation with our certified Salesforce Marketing Cloud specialists. We're here to help you achieve your marketing automation goals.

Send us a message

🇦🇺 Australia Office

333 George Street
Sydney, NSW 2000
Mon-Fri: 9:00 AM - 6:00 PM AEST

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Response within 24 hours
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